Did You Know In Stock Alerts can notify users when a product comes back in stock?

by Posted on

With In Stock Alerts, end users can request to be notified when an inventoried product is restocked. This is a portal-level setting that replaces the Order Now button on the product browse pages with a Notify Me button if the part is out of stock. If a user clicks the button, they will be sent an email when the product is restocked.

Note: The In stock Alert only applies to parts that don’t allow backorders. Parts that do allow backorders will show a lead time (i.e. Ships In __ Days) and allow users to order even if it is not in stock.

Benefits to the Client

  • Give end users the ability to be notified when a product comes back in stock.
  • Automatically send “back in stock” emails to users who have requested in-stock notification for a product.

How It Works

When a user clicks the Notify Me button for a product, their user account and the part number are added to a notification queue. When that part’s inventory is replenished, the system will send out a “back in stock” email to all users on the notification queue.

To turn on In Stock Alerts, go to the Customer Detail page. Find the option at the bottom of the Settings tab under the Configure Alerts section. Set the Allow In Stock Alerts section to Yes.

  • Portals > Select Customer > Settings > Allow In Stock Alerts

*This feature does not apply to personalized or on-demand parts.

If you have any questions or need support, you can contact our support team at: support@propago.com or 512-887-5847

Find all of our Did You Knows here: Knowledge Library

Published by Austin Wyman