Did You Know you can turn off the requirement for users to periodically change their password?

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By default, the system requires users to change their password every 90 days. This helps increase the security of the user’s account. But you can turn off this requirement on the user level.

This can be especially useful if you have several test user accounts and don’t want to have to keep track of periodic password changes.

Benefits to You

  • Turn off the periodic password change requirement on a per user basis.

How It Works

To turn off the password change requirement for a user:

  1. Go to Portals / Select a Customer / Users / Select a User
  2. In the Basic User Information section, check the option labelled Generic User.
  3. Click Save at the bottom of the screen.

You can turn back on the password change requirement at any time by unchecking the Generic User option.

If you have any questions or need support, you can contact our support team at: support@propago.com or 512-887-5847

Find all of our Did You Knows here: Knowledge Library