Did You Know you can enforce a character limit on shipping addresses during checkout?
New portal-setting: Limit Shipping Details to 35 Characters
There is a new optional portal-level setting that you can use to restrict the Address Line 1 field of shipping addresses to 35 characters or less.
This limit is applied to the Address Line 1 field during checkout, not to addresses in the Address Book or on a user’s profile. This means that if a user’s default shipping address, or an address they choose from the Address Book, is more than 35 characters then a message will appear alerting them that their input is over the limit. The user will need to reduce Address Line 1 to 35 characters or less to continue with checkout.
If the user fills out Address Line 1 manually, they won’t be able to input more than 35 characters. Note: This character restriction only applies to the shipping address, not the billing address.
Benefits to You
- Prevent shipping address details from being cut off or running into character limits set by carriers.
- Limit the character length of shipping address details during checkout, regardless of whether a user pulls an address from the Address Book, their profile, or enters one manually.
How It Works
This shipping address character limit setting is a portal-level setting that can be turned on by:
- Go to Portals / Select a Customer / Settings.
- In the User Experience section, find the setting called “Limit Shipping Details to 35 Characters”.
- Set to “Yes”.
- Click “Save”.
If you have any questions or need support, contact our support team at support@propago.com.
