Did You Know: Order Statuses and their Meanings

Orders on the platform follow a workflow based on customer settings. The order status tells you where the order is in its workflow at a glance.

Order Statuses and their meanings:

1.) Approval Denied:  Approving Manager has denied approval for the order.   

2.) Approval Pending: Order awaiting approval by the approving manager.  

3.) Released: Order has been released and is awaiting processing by operations.   

4.) On-Hold: Open order has been put on hold by Admin.  

5.) Firmed: Open order is in edit mode and cannot be processed until the order has been set back to released.   

6.) Canceled: Order is canceled and will not be fulfilled.   

7.) Fast Pick Pack: Order has been waved and is in the processing stage for Fast Pick Pack.   

8.) Waved: Order has been waved and is waiting to be picked.  

9.) Picking: Order has been waved and is in the picking process.   

10.) Shipping: Order is awaiting shipment.   

11.) Closed: Order has shipped and is complete and closed.   

12.) Back Ordered: Order has been waved, but there is not sufficient inventory to fulfill the order. Partial shipment may have occurred if allowed for this customer or order.

If you have any questions or need support, you can contact our support team at: support@propago.com or 512-887-5847

Find all of our Did You Knows here: Knowledge Library